Privacy Policy

I respect your privacy and I am committed to ensuring its protection. I assure you that any identifiable data that you provide when using my website will be used only in accordance with this privacy policy.

This privacy policy explains how and when I use and share your information when you visit my site in compliance with GDPR and was last updated May 2018. 

Your Rights - Your Information

You have the right to access any personal information that is process about you and to request information about: -

  • What personal data is held about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long I intend to store your personal data for
  • If I did not collect the data directly from you, information about the source

If you believe that it holds any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that is used.

If a request from you is sent to exercise any of the above rights, you will need to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Your Rights – Restrict the use of your Information

You are not obligated to provide your personal information to me, however, as this information is required for me to provide you with my services, network events and communication I will not be able to offer you these services without it.  You may restrict the collection or use of your personal information by clicking the box on my website that signifies that you do not want your information to be used for direct marketing. If you have previously consented to me using your information for marketing purposes you may contact me at any time should you change your mind.

Your Data – How it is collected

It is collected when you register to my site or subscribe to my newsletter and communications. I will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice. You may also visit and browse my site without going through the registration process.

Your Data – What is collected

I process your personal information to meet my legal, statutory and contractual obligations but, only when you voluntarily submit it through registering on my site.  This information may include name, email address, employment details, telephone number, work or home address.  Non-personal information such as demographic data regarding your IP addresses is collected from all of my website visitors on a cumulative basis. This type of anonymous statistical data cannot be used to identify or contact you.

Your Data – The Purpose

I take your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. The purposes and reasons for processing your personal data is both consent and legitimate purposes  – newsletters, marketing, networking and knowledge sharing.

Your Data - Why is it collected

I collect and process your data, so I can provide the best service to you.  When I process your information I may use it for one or all of the following reasons:

  • To provide you with the product/service you have requested
  • To contact you in relation to the product/service you have requested
  • To send promotional emails about new offers or services which I think may be of benefit to you
  • To customise the website in accordance with your preferences
  • To respond to any communications I may receive from you
  • For internal record keeping

Your Data - Special Category

I will need to request sensitive personal information from you to enable my understanding of your health and wellbeing to ensure that the treatment(s) I offer are suitable.  I am obliged by law to keep this information securely for a minimum of 7 years, you have the right to see this data. If at any time I am required by law to share this data I have to corporate. I have a duty of care for my clients, if at any time their behaviour puts them, others or myself at risk - I may have to disclose personal information to support this action.

Your Data - Photographs

I may from time to time host networking events with photographer’s present. I encourage photographs for posterity and promotion.  If you wish to have a copy of the photograph please contact us.  If at any time you do not wish your photograph to be kept or promoted please let me know

Your Data - Retention

I only retain personal information for as long as is necessary and have strict review and retention policies in place to meet my obligations. Where you have consented to me using your details for direct marketing, I will keep such data until you notify us otherwise and/or withdraw your consent.

Your Data - Disclosure

I do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.  I use third-parties to provide services and business functions listed below.  All processors acting on my behalf only process your data in accordance with instructions from me and, comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.  I do have external links to third party websites, which are visibly defined as such throughout the website. I am not responsible for the content or privacy policies of these other websites.

Your Data - Cookies

Our websites use cookies. A cookie is a small piece of text which asks permission to be placed on your computer’s hard drive. Most web browsers automatically accept cookies although it may be possible to alter your browser to refuse cookies or to have it indicate when a cookie is being sent. However, this may prevent you from experiencing all that my website can offer.

When you agree for it to be placed on the hard drive, the cookie may save your personal preferences, so you do not have to constantly re-enter them or it may provide you with preferential content.

Your Data - Security

I take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. I work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction.  

Your personal information is stored on secure servers. I am committed to ensuring that your data is secure, however I cannot guarantee the security of any information you send to us via the internet as no internet data transmission can be guaranteed to be 100% secure. In order to prevent unauthorised access, I have taken all reasonable physical, electronic and managerial steps to protect your personal information, through encryption, anonymisation and authentication.

Your Privacy – Amendments

Should any modifications to this privacy policy be undertaken, a clearly visible notification will be placed on the website so that all users are fully aware of what data is collected, how that data is used, and if and why it is disclosed.

If is ever decide to use personal information in a considerably different manner to that described in this privacy policy, or otherwise stated to you when you agreed to provide your details, is will inform you by email and you will consequently be able to choose whether or not to permit us to use your information in the amended manner.


Terms & Conditions

Related to:
Shiatsu Session (futon or chair), at Kaezen Studios or as a home visit.
Cancellation of session, mininum 24 hours notice must be give, or the full fee is payable.